At bitlify io, we take your privacy and the security of your enterprise data seriously. This Privacy Policy describes how we collect, use, and protect your information.
1. Information We Collect
We collect information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services:
- Personal Information: Names, email addresses, phone numbers, and job titles provided via our contact forms.
- Technical Infrastructure Data: Architecture diagrams, API endpoints, or repository access provided strictly for the purpose of technical audits and project scoping.
- Usage Data: Automatically collected data such as IP addresses, browser types, and device information to improve our website experience.
2. How We Use Your Information
We use the information we collect or receive to:
- Facilitate project communication and deliver enterprise engineering services.
- Send administrative information, such as updates to our terms, conditions, and policies.
- Respond to your inquiries and offer technical support.
- Send marketing and promotional communications (you can opt-out at any time).
3. Data Security & "Bring Your Own Key" (BYOK)
We implement industry-standard security measures, including SOC2 compliance protocols, to protect your data. Furthermore, for our GenAI workflows and SaaS engines, we utilize a "Bring Your Own Key" (BYOK) architecture. This means bitlify never stores or processes your proprietary LLM API keys directly on our databases without zero-knowledge encryption.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted third-party vendors (e.g., AWS, Vercel, Cloudflare) strictly to facilitate our engineering deployments and host our infrastructure.
5. Your Data Rights
Depending on your location (e.g., GDPR in Europe, CCPA in California), you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact our Data Protection Officer.
Contact Us
For questions or concerns regarding this Privacy Policy, please reach out to:
Data Protection Officer
[email protected]